Service Agreement:

We’ve tried our best to keep our terms and conditions current, clear, and simple. Please read these terms carefully before using our services. If you have any questions, please do not hesitate to contact us. You agree to be bound by these terms and conditions by engaging our digital marketing and web design services.

Our Responsibilities:

AffordIT services include but are not limited to search engine optimization (SEO), search engine marketing (SEM), email marketing, content marketing, social media marketing, analytics reporting, and website development and design. We carry out the functions outlined in the project information’s agreed-upon package and extra functionality parts.

• To provide all services on schedule and in a professional manner.
• To reply to all client inquiries promptly and professionally.
• To offer a quote or estimate before conducting any additional work required to complete the website that has not been agreed upon and specified in the project description.
• To use our best efforts to resolve any functional difficulties that arise after the website is developed.

Specifics About Our Work:

We will build designs for your website’s look, style, and functionality. This contract includes one primary design and two chances for you to revise the final design before the website is built/developed. If you are not satisfied with the design at that time, we will provide you with an additional quote for any more required design work. If you like, you may cancel our agreement, and we will retain the original money for the work completed so far. Please remember that there may be additional charges if you want to change the design after the website has been developed/built.

Your Responsibilities:

Website design is a collective effort. As a client, you agree to:

• Respond to our requests for logos, branding, photographs, and other information needed to design your website as soon as possible.
• Follow our instructions regarding the forms with which we need this information to work with it efficiently.
• Respond to our requests for comments and approval of design concepts as soon as possible.
• Verify that any employee or agent of your firm engaging with us can make website-related decisions on your behalf.
• Make AffordIT aware of their website functionality requirements before starting their project.
• AffordIT is not obligated to fulfill any new functionality requirements not specified in the project description.
• Suppose additional feature needs arise after the project has begun and are within the technical realm of AffordIT Website Design’s capability. In that case, they will be quoted and agreed upon before work on these elements begins.

Website Design:

Included with your website package, your website concept can be revised up to five times if necessary. If any further revisions are required, these will be done at $100 per hour. Once the design concept is approved, any additional design changes needed, will be done at $100 per hour. Any additional functionality or programming tasks will be done at $100 per hour. Approvals can be made verbally or in writing. A subtle ‘website built by AffordIT notice will be placed in the website’s bottom. We may decide to include the website in our portfolio to highlight our work. If all required technologies are installed, your website will work properly on the most recent versions of the common web browsers. Internet Explorer, Firefox/Mozilla, Chrome, and Safari are the most popular browsers. Versions 6 and 7 of Internet Explorer are not supported. Because of how browsers render material, the look of your site may vary somewhat from browser to browser. Your website will be totally mobile responsive and will work properly on all popular devices such as Android tablets, Android phones, iPhones, iPads, and so on. AffordIT accepts no responsibility for concerns pertaining to copyright infringement based on text, photographs, or any other material submitted to us, and will operate solely on the client’s instructions. The customer is responsible for taking reasonable efforts to ensure that the content they submit is not protected by copyright. If it is discovered that we have been supplied with materials protected by copyright and are ordered by a court of law to remove the content, we will, of course, comply. The customer will bear all expenses associated with copyright infringement, including development time required to comply with court orders.

Website Hosting:

Your website will be built on Open-source platform and there are no restrictions at all. You are welcome to host your website yourself. If you want us to host your website, we will be happy to host it on our fast-dedicated servers. Included with this service, you will also receive support free of charge for up to 30mins per month, and we will also take regular backups of your website. Website hosting will be charged at the price quoted in the project information, paid monthly by Direct Debit, or annually in advance via bank transfer. Nonpayment of web design services or web hosting fees may result in the suspension of your hosting account until payment is made. Website hosting payments will begin once the design concept is approved, and the website gets loaded on the server for coding. Payments will fall on either the 1st or 15th of the month. Backup copies of your website files can be provided on request, to provide added security and peace of mind in the unlikely event that AffordIT was unable to continue hosting the website. A fair use policy is in place for disk space and bandwidth usage. 1GB disk space and 4GB bandwidth per month is considered fair use (the average site with AffordIT uses under 500MB disk space and under 1000MBs of bandwidth). Each GB of exceeded disk space usage or bandwidth usage will incur a $10 charge per month. For high bandwidth users, if you require more than an additional 5GB, each additional GB of bandwidth is reduced to $5 per GB. Disk usage is set at $10 per GB after the first free GB. AffordIT will make all reasonable efforts to ensure website loading speed and uptime is at optimum levels but will not be held liable by the client for issues relating to server performance or website functionality. Requests to cancel web hosting and/or domain name registration services must be made in writing. Simply asking for a UDAI code will not cancel your hosting and domain payments. Payments will continue until written notice is received. Support for your website, website hosting and email will be available to you during our usual working hours, Monday to Friday, 9 am to 5 pm.

Payment and Fees:

All prices quoted are excluding GST. Before beginning your project, a 50% deposit of the design package price is required. This deposit is non-refundable as it covers AffordIT for the purchase of your template, and initial consultation and design work. The remaining 50% of the design package payment will be invoiced when the site is built. Note this is not the launch or “go live” phase, which will occur once the content loaded. Additional functionality may be invoiced as it is completed, or in a combined invoice with the design package remainder. All invoices are due 7 days from invoice date unless otherwise stated. In extreme cases of continued non-payment, we reserve the right to engage our collections agency to obtain outstanding funds and suspend the web and email hosting. In such cases, the client will pay any associated collection costs.

Text Content:

We will not be responsible for writing or inputting any text copy. We will be happy to help, but significant work on our part will result in a charge above and beyond the original price. This will not be done without your approval of an additional quote provided in advance.

Products/Content:

If the website requires uploading products or content on the website, it will be charged extra. Please note the proposal does not include the cost to upload any product or text content to the website.

Photographs:

If needed, you will supply us with all photographs either in digital or printed format. If you choose to buy stock photographs that price will be added to the initial quote. Stock photography will not be purchased without your written approval.

HTML/CSS layout templates:

If the project includes HTML markup and CSS templates, we’ll develop these using valid HTML and CSS code. The landscape of web browsers and devices changes regularly, and our approach is to look forward, not back. With that in mind, we will test all our markup and CSS in current versions of all major desktop browsers to ensure that we make the most from them. Users of older or less capable browsers or devices will experience a design that is appropriate to the capabilities of their software.

Copyrights:

You guarantee to us that any elements of text, graphics, photos, designs, trademarks, or other artwork that you provide us for inclusion in the website are either owned by your good selves or that you have permission to use them. When we receive your final payment, copyright is automatically assigned as follows:

• You own the graphics and other visual elements that we create for you for this project.
• We’ll give you a copy of all files and you should store them safely as we are not required to keep them or provide any native source files, we used to make them.
• You also own text content, photographs, and other data you provided unless someone else owns them.
• We own the markup, CSS, and other code and we license it to you for use on only this project.
• We love to show off our work and share what we have learned with other people, so we reserve the right to display and link to your completed project as part of our portfolio and to write about the project on websites and in magazine articles about web design.

Legal Stuff

We can’t guarantee that the functions contained in any web page templates or in a completed website will always be error-free and so we can’t be liable to you or any third party for damages, including lost profits, lost savings or other incidental, consequential or special damages arising out of the operation of or inability to operate this website and any other web pages, even if you have advised us of the possibilities of such damages. If any provision of this agreement shall be unlawful, void, or for any reason is unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions.

Refund

AffordIT (T/A Web Digital) is not responsible for not being able to complete or continue any service due to unforeseeable circumstances, including but in no way limited to damage to the workplace, serious illness, and natural disasters. Any deposits and/or progress payments made to AffordIT (T/A Web Digital) are non-refundable, however, AffordIT (T/A Web Digital) may refund any payment in full, or in part, at our sole discretion.